Contact Us

We are here for you, always. Whether you’re looking to learn more about our programs or looking for assistance with a current payment plan, we can help.

Contact Uptempo

Contact Us

We are here for you, always. Whether you’re looking to learn more about our programs or looking for assistance with a current payment plan, we can help.

Contact Uptempo

We look forward to hearing from you.

    CONTACT

    Customer Support
    1-800-690-1803 ext. 1
    customersupport@uptempopay.com

    Dealer Support
    1-800-690-1803 ext. 2
    dealersupport@uptempopay.com

    Investors
    ir@uptempopay.com


    HEAD OFFICES
    1-866-UPTEMPO

    US
    American Express Tower
    200 Vesey St, 24th Floor
    New York, NY  10281
    212-381-0829

    Canada
    340 King Street East
    Second Floor
    Toronto, ON  M5A 1K8
    647-689-3892

    Uptempo Marketing Corp., Uptempo Servicing Corp. and TCCI are wholly owned subsidiaries of Uptempo Inc., which may all collectively be referred to as “Uptempo”.

    The Uptempo™ Automated Payment Program (the “Program”) is issued through Metropolitan Commercial Bank (“MCB”), member FDIC and is administered by TCCI. The Program is marketed and distributed by Uptempo Marketing Corp. (“Uptempo”) on behalf of MCB.

    Uptempo™ virtual prepaid accounts (“Accounts”) are issued by MCB, member FDIC. Uptempo Marketing Corp. is a limited agent of MCB and is authorized to market and distribute the Uptempo™ Program on behalf of MCB. See the Program Agreement and Terms and Conditions for a complete list of details including the costs, fees, limitations, and terms associated with the virtual prepaid Account as well as your rights and responsibilities under the Program.  Please see full Fee Schedule for all applicable fees.

    IMPORTANT INFORMATION FOR OPENING A PREPAID ACCOUNT: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires us to obtain, verify, and record information that identifies each person who opens a prepaid Account.

    WHAT THIS MEANS FOR YOU: When you open a prepaid Account, we will ask for your name, address, date of birth, and your government-issued ID number. We may also ask to see your driver's license or other identifying information. Your prepaid Account cannot be opened or available for use until it is activated and your identity has been verified. If you begin the verification process but are required to provide additional identifying information, the use of your prepaid Account will be subject to certain limitations.